Top strategies for HR to erode toxic work behaviours and improve your bottom line
Start Date: 2019-07-19
End Date: 2019-07-19
Time: 1:00 pm to 2:00 pm
Why should you attend?
- Toxic people cost money! To find out how much, you will complete Dr. Kusy’s Toxic Cost Worksheet to determine in 2 minutes their cost in your organization.
- Understand Dr. Kusy’s extensive 3-year national study of over 400 individuals provides-and what this means to your organization.
- Experience innovative and simple recruiting practices and templates to avoid hiring these narcissistic personas in the first place.
- Tailor the coaching to whether the toxic person is a direct report, a peer, or yes? even one’s boss!
- Use a new form of exit interviews to better identify toxic bosses.
- Complete several inventories to identify toxic buffers and toxic protectors who enable toxic people to get away with bad behavior.
- In less than 5 minutes revamp performance management to create work cultures of everyday civility.
- Experience a team assessment instrument used to compare work teams in your organization to a national sample-to erode uncivil behaviors and strengthen everyday team civility.
Areas Covered in the Session:
- How can HR reduce the severity of these toxic behaviors? With 92% of employees rated the range of severity of toxic work behaviors 7 to 10 on a 10-point scale, HR professionals will understand how to turn this around.
- How can HR assess team climate with a simple and innovative assessment tool? 94% of employees have worked with a toxic person in the past 5 years: 87% reported that team climate worsened. HR leaders will experience this unique team assessment tool.
- What are top HR strategies to reduce turnover of good people who quit because of a toxic colleague? 51% of your organization’s top talents are likely to quit because of a toxic person; 12% actually do! HR professionals will understand the top 3 strategies to reduce turnover.
- How can HR prevent the erosion of your business by customers witnessing toxic employee behaviors? 92% of your customers who witness a toxic interchange between two employees tell others. Stop this now!
- What can HR do to increase the importance of reporting toxic behaviors? Only 6% of individuals impacted by a toxic person ever filed a formal complaint. You need to increase this so HR better understands the impact toxic people on your organization.
Who can Benefit:
- HR leaders
- HR practitioners
- Talent development professionals
- Organization development professionals
- Leadership coaches
Dr. Mitchell Kusy, a 2005 Fulbright Scholar in Organization Development, is a full professor in the Graduate School of Leadership & Change at Antioch University in Yellow Springs, Ohio, with campuses in Los Angeles and Santa Barbara, California; Keene, New Hampshire; and Seattle, Washington. A registered organization development consultant, Mitch has consulted with hundreds of organizations nationally and internationally; he has been a keynote speaker around the globe. Mitch has helped create organizational communities of respectful engagement, facilitated large-scale systems to successful change, and engaged teams through assessment and team-designed actions-all with a focus on improving organizational culture and long-term return on investment.
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Organized by : Ijona Skills Organizer's Address : 364 E Main Street, Suite 1009 Website : https://www.ijonaskills.us