The Customer Experience Conference

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Start Date: 2021-05-25
End Date: 2021-05-25
Time: 9:00 am to 6:00 pm

Phone: 02034792299

Location: London


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Deliver Results With Future-Proofed, Insight-Led, New, Winning Customer Experience Strategies For Changed Customer Behaviours & Expectations.
Navigate Changed Consumer Trends & Needs To Craft Outstanding Customer Journeys Which Clearly Deliver ROI • Translate Lessons Learnt From Accelerated Digital Transformation Into Future Customer Operations • Embed Customer-Focussed Cultures & Customer Feedback • Implement The Latest Tech Automation & AI • Cultivate Trust & Brand Reputation To Thrive In 2021 & Beyond

A One-Day, Brand-Led Conference & Networking Event, 25th May 2021, Central London.


31 Customer Experience Directors Speaking From Industry-Leading Brands & Organisations In 1 Inspiring Day:

  1. L’Oréal, Customer Experience Director, Philippa Thomas.
  2. Sky, Head of Customer Experience – Sales, Strategy & Support, Solomon Rose.
  3. Mondelēz International, Senior Director Customer & Supplier Experience, Ravindra Rao.
  4. Lidl GB, Head of Audit & Customer Service, Tobias Homolka.
  5. The Body Shop, International Director of Customer Experience, Jenny Whitehorn.
  6. Direct Line Group, Best For Customer Programme Director, Gregory Henwood.
  7. Holiday Extras, Director of Operations, Ian Copley.
  8. Siemens Mobility, Director of Customer Service Operations, Andre Lindeboom.
  9. Deliveroo, Vice President of Global Care & Customer Experience, Stanford Swinton.
  10. Atom Bank, Head of Customer Experience, Michael Sherwood.

Registration Information

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Organized by :  Global Insight Conferences

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