Workplace Communication

Start Date : 2012-02-24
End Date : 2012-02-24
Time : 9:00 am - 5:00 pm

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Location : Singapore

Industry : Business,Finance; HR,Careers; Personal Development;

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Description

Workplace Communication:

From Singlish to Standard English

Introduction

English is recognised as the primary language in our daily communication. However, many of us failed to recognise that we are using a lot of Singlish in our communication with colleagues, customers and foreign delegates. The rampant usage of Singlish may unwittingly give unclear or wrong information to the listener and create a negative image of us and our organisation.

In this one-day course, you will practice standard English in a fun way through interactive group work and hands-on tasks. There will be case practice to reinforce the use of standard English and videos to differentiate between Singlish and standard English.

After this course, learners will be able to communicate in standard English and create a positive image for themselves and their organisation.

Objectives

At the end of this workshop, participants will be able to:

replace Singlish with the use of standard English for effective communication

improve proficiency in the English language

project a professional image in communication with colleagues and customers

communicate in standard English that is understood by all

Outline

Importance of Using Standard English at the Workplace

Differences between Singlish and Standard English

Common Pronunciation Errors
-word stress
- silent letters
-plural markers
- vowel length

Standard English vs Singlish Vocabulary
-words with dialect origin
- wrong word choice

Standard English vs Singlish Structures
- sentence and question structures
- “be” verb omission
- singular and plural usage
- preposition issues
- use of “lah”, “hor”, “meh”, etc and other features of Singlish

Strategies to Overcome Barriers in Using Standard English

Methodology

Participants are guided through practical steps of the topic with a combination of lectures, case studies and group discussions.

Organized by

Effective Outsource Networks

Published by Effective Outsource Networks

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For Whom

Managers, secretaries, executives, supervisors, customer service personnel and anyone who wants to improve their use of standard English.

Workshop Schedule and Fee

Course Date	24 Feb 2012
Duration	9am to 5pm
Venue	Stamford Road, near Dhoby Ghaut MRT
Early Bird Closing	2/2/2012
Fee Per Participant	S$267.50 (Early Bird) S$310.30 (Normal) S$235.40 (Member)
Fee is inclusive of 7% GST, training materials and tea-breaks.

Trainer

Ms Audrey Lai

Participants' Comments

“I've learnt and improved on my pronunciation and grammar usage.”

- Ms Eva Tan, Ministry of Community Development, Youth and Sports, Senior Probation Officer

“I learn to speak better Standard English at work to reduce miscommunication.”

- Ms Francine Tan, Ministry of Community Development, Youth and Sports, MSO - Baby Bonus

Participants will receive a Certificate of Attendance upon course completion.

Country: Singapore.Event Categories: Seminar,Training.Industry: Business,Finance, HR,Careers, and Personal Development.